FAQ
Is your pool heated?
Our Pool is heated! We are an outdoor pool and we do our best to keep the water an enjoyable temperature. Unexpected weather and equipment breakdowns may unexpectedly play a role but we like warm water too.
Can I sign up all my children for one slot?
The answer is yes, though if you are wanting to reserve an entire slot you will need to email us to set it up. Also if there is a large age or skill gap in your children that may slow children’s progression as teachers will be more limited.
My child has special needs, can they still take swim lessons?
We would love to help your child learn to swim. We find it best to reach out to us about the specific needs of your child. That way we can work with you to find the best environment for your child to learn. You know your child best and we want to support them the best we can.
What do I need to bring to my lesson?
Each swimmer should bring their own towel and swim goggles. We also ask that swim suits do not have metal or zippers on them, it can easily puncture the vinyl liner.
What is the best way to contact you?
After you sign up for lessons you will be given our direct phone numbers that you can text or call whenever you need. Texting is the easiest and fastest way to get a hold of us but if circumstance requires it please feel free to call. If you would like to talk with us before fill in the contact us form below.
What is your make up policy for missed lessons?
If the participant misses a class due to sickness or other circumstances we do not offer makeup classes or refunds. Please feel free to talk to us if you miss a lesson, and if we can accommodate a “make-up” without the extra cost or burden we would be happy to do so. We try to work with each family best we can but please understand our position if a make-up lesson cannot be arranged.
Where are you located?
Our address is: 9522 N Harmony Way, Eagle Mountain UT. We are in the Arrival neighborhod. When you arrive park on the street and walk on the concrete around back to the pool area
Can I stay and watch?
Absolutely! We love when parents stay and watch. We have a covered area with seats as well as chairs on the pool deck. We just ask that all guests stay in the pool area and siblings stay by their parents. Our teachers attention will be on the students and we want to make sure everyone is safe.